Support
Dead Frequency
App support and contact information
Contact
For support, bug reports, or App Store questions, email nacre_krypton.34@icloud.com.
Common Issues
- If multiplayer or global high scores are unavailable, check your internet connection and try again.
- If audio is muted, open the pause menu and confirm music and sound effects are enabled.
- If touch controls feel crowded, use the pause menu to hide joystick visuals while keeping touch controls active.
- If the app behaves unexpectedly, fully close and reopen the app, then contact support if the issue continues.
Helpful Details
When reporting a problem, include your device model, iOS version, what you were doing when the issue happened, and whether it occurred in single-player, multiplayer, or the main menu.
Privacy
The Dead Frequency privacy policy is available at deadfrequency.rip/privacy-policy.